{"id":782,"date":"2021-12-27T16:19:26","date_gmt":"2021-12-27T16:19:26","guid":{"rendered":"https:\/\/black.host\/blog\/?p=782"},"modified":"2022-02-16T15:16:01","modified_gmt":"2022-02-16T15:16:01","slug":"suspended-domain-parking","status":"publish","type":"post","link":"https:\/\/black.host\/blog\/suspended-domain-parking","title":{"rendered":"Free Parking for Suspended Domains, Our Christmas Gift for You!"},"content":{"rendered":"\n

When the pandemic hit us back in 2020, the whole world stood still, or at least it looked like that at first sight. With the lockdowns, work from home became a must, and many businesses focused on expanding their online presence. All of this created spikes in the global internet consumption on a new unprecedented level, which challenged the whole web hosting industry. Luckily, the years of constant technology evolution made the entire industry more flexible, so we\u2019ve managed to adapt very quickly to the new reality. If I\u2019m being honest, as a system administrator, I loved the challenges that arise. It was like waking up from a winter hibernation \ud83d\ude42<\/p>\n\n\n\n

Now almost two years later, we have all the numbers, and after some crunching, we can see that the web hosting industry grew by 30%<\/a> in this period, which by itself is impressive, right?
But I wouldn\u2019t be writing this article if everything was so great. As we all know, with the good comes the bad as well, and as a person who stood in the frontline during all of this, I can say it was really bad. As the web industry grew, so and the cybercrime rate, with a \u201cslight\u201d difference of 600%. Yes, that is correct, a 600 percent<\/a>. Consequently, to all of this, the requests in the abuse departments grew, as well. For comparison, our abuse department had a 70% increase in abuse tickets during this period. Similarly, some of our peers reported a rise of up to 90%, none of us were prepared for such a scenario.<\/p>\n\n\n\n

Our abuse department queue became so big that we had to train our support teams to handle abuse requests as well, the abuse team worked extra shifts, we were all processing abuse tickets. Eventually, with enough determination and hard work from all of our teams, we\u2019ve managed to keep up with the situation. Additionally, we\u2019ve improved our whole abuse handling process. We\u2019ve introduced various risk mitigation tools that keep track of the reputation of the resources hosted on our network, which gave us the advantage to react in a more timely fashion, most often way before we receive any abuse request. <\/p>\n\n\n\n

The range of abusive content varied, but the primary focus was on phishing scams, cryptocurrency scams, fake shops selling fake COVID medicine, etc.
For most cases, our procedures were straightforward. For example, if the contents were hosted on our network, we would simply suspend that client service with a single click, and that was it, but when it came to suspending abusive domains, it required a bit more effort.<\/p>\n\n\n\n

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